Refund & Cancellation Policy

At Mirch n Spicy, customer satisfaction is our priority. However, due to the nature of our products (freshly prepared food), please note the following:

  1. Order Cancellation

    • Orders can only be canceled within 10 minutes of placing them.

    • Once preparation has started, cancellation is not possible.

  2. Refunds

    • Refunds are only applicable if:

      • The wrong order was delivered.

      • The food was damaged during delivery.

    • Refunds will be processed through the same payment method within 5–7 business days.

  3. Non-Refundable Items

    • All correctly delivered food orders are non-refundable and non-returnable.

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